About IGNOU Grievance Redressal And Management (iGRAM)

Dear Learners, While the University makes every effort to ensure that you are able to pursue your programme of study without any difficulty, we are aware that sometimes due to lack of information, and sometimes due to the sheer magnitude of operations, you do occasionally face problems. At IGNOU we strongly believe that you, as students of the world’s largest University, are entitled to:


  • Timely service.
  • Receiving service from competent & knowledgeable staff.
  • Reliable & accurate Student information
  • Being treated with respect & courtesy.
  • An effective feedback mechanism.


It is with the objective of putting in place a system for quick resolution of your problems that iGRAM has been developed. We hope that this platform shall help us in addressing your problems in the shortest possible time, allowing you all your time to focus on your studies.


We shall be happy to hear from you about your experience with iGRAM.

New Query/ Grievance Track Grievance Response Status


Disclaimer:
Only registered students of IGNOU are allowed to submit grievance, For more details mail us at ssc@ignou.ac.in

Important Alerts

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Notification regarding exemption to appear in the term-end examination of the first year courses of bachelor and master degree programmes
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IGNOU e-Study Material and Video Library (eGyankosh)
Whom to contact for what
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Email ID and Telephone Numbers of officials dealing with student grievances
IGNOU Gyandarshan Webcast
IGNOU e-Content official app of IGNOU's study material
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IGNOU Mobile App New (Updated)