About IGNOU Grievance Redressal And Management (iGRAM)

Dear Learners, While the University makes every effort to ensure that you are able to pursue your programme of study without any difficulty, we are aware that sometimes due to lack of information, and sometimes due to the sheer magnitude of operations, you do occasionally face problems. At IGNOU we strongly believe that you, as students of the world’s largest University, are entitled to:

  • Timely service.
  • Receiving service from competent & knowledgeable staff.
  • Reliable & accurate Student information
  • Being treated with respect & courtesy.
  • An effective feedback mechanism.

It is with the objective of putting in place a system for quick resolution of your problems that iGRAM has been developed. We hope that this platform shall help us in addressing your problems in the shortest possible time, allowing you all your time to focus on your studies.

We shall be happy to hear from you about your experience with iGRAM.

New Query/ Grievance Track Grievance Response Status

Only registered students of IGNOU are allowed to submit grievance, For more details mail us at ssc@ignou.ac.in

Important Alerts

Notification regarding Extension of Submission of Online Examination form for December 2023 for ODL and Online Programmes
Link for Online submission of Examination Form for DECEMBER 2023 TEE (FOR ODL STUDENTS) new
Online examination Link for TEE December 2023 for (IOP Students) Online Programmes new
The special live telecast/broadcast of Chandrayan - 3 via Gyan Darshan TV Channel and Gyan Vani FM Radio Stations of IGNOU on 23rd August 2023 from 5.25 pm onwards
National School Paryavaran competition 2023 "Ek Ped Desh Ke Naam"
Procedure for Downloading Digital Degrees new
Notification regarding the withdrawal of rounding of overall percentage & special chance for improvement
Maximum Duration Extension of Post Basic BSc Nursing New
Validity Extension of Programmes for December 2021 TEE New
Notification regarding exemption to appear in the term-end examination of the first year courses of bachelor and master degree programmes
Extension of validity period of Assignments of MP/ MPB Programmes
IGNOU e-Study Material and Video Library (eGyankosh)
Whom to contact for what
Important Notification regarding Re-Admission New
Email ID and Telephone Numbers of officials dealing with student grievances
IGNOU Gyandarshan Webcast
IGNOU e-Content official app of IGNOU's study material
Fresh Admission for all programmes offered in ODL/Online mode for the July 2023 session (except Certificate Programmes) has been extended till 30th September 2023 new
Re-registration for (for both Online and ODL mode) July 2023 Session has been extended upto 30th September, 2023 with Late fee Rs 200/-
Gyan Darshan Channel available on DTH platform (see the attachment)
IGNOU Mobile App New (Updated)
Information Brochure and Admission Link for skilled based Bachelors Degree Programme for Agniveers